Support — LINTON

Support

Report an issue, request a repair, or check maintenance and contract coverage — our service team triages every case.

Request support

Tell us what's happening

We don't need a serial number or contract reference to open a case — service staff will confirm priority.

Coverage

What we support

Supported equipment & service coverage

Remote diagnosis & onsite assistance

Warranty assessment & chargeable repair

Repair return process & status enquiry

What to expect

How a case is handled

We display response commitments only when the business can fulfil them, and clearly distinguish acknowledgement, diagnosis, onsite intervention and restoration times.

Published operating hours & contact route

Ticket reference & triage process

Estimate approval before chargeable work

Intervention report & closure confirmation

Ongoing coverage

Maintenance & contracts

Looking for scheduled coverage rather than a one-off case?

Preventive & corrective maintenance

Scheduled visits, condition checks and fleet history for your equipment.

Service contracts

Compare coverage, response commitments and what's included.

FAQ

Support FAQs

Do I need a serial number to open a case?

No — describe the equipment and issue as best you can; we'll confirm the details with you.

How is priority decided?

Tell us the operational impact; our service team assigns final priority after qualification.

What if my device is out of warranty?

We'll assess it and provide a chargeable repair estimate for approval before any work starts.

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